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Welcome to Design Decisions
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SLAs 5 min
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Notifications 4 min
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Permissions 3 min
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Issue Types 4 min
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Knowledge Check (coming soon) 2 min
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Survey
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Goodbye
PSM-ONB-210_Design Decisions
PRISM Onboarding
Welcome to PRISM!
The Design Decisions course introduces basic functionality within Prism, including, Service Level Agreements, Notifications, Permissions, and Issue Types for Work Orders.
This Course will Cover:
- SLAs
- Notifications
- Permissions
- Issue Types
Note:
Depending on role and settings, not all features discussed may be available. If any features discussed aren't available and are needed, consult with your System Administrator.