Operations Manager / Area Manager - Basics - Part I

Operations Manager / Area Manager - Basics - Part I

Corrigo Enterprise Training

About this course

Part One of a two-part course that covers the basic skills necessary to perform as a Corrigo Operations Manager / Area Manager. Whether new to this role, looking for a refresher, interested in adding a new feature that your company is not currently using, or reviewing best practices, this course covers it all. You can view this course at your own pace, start and stop as you wish, and skip around as necessary. However, if you wish to obtain a certificate of completion you must complete every lesson.

Curriculum58 min

  • Section 1
  • Welcome to Operations Manager / Area Manager - Basics - Part I
  • Life Cycle of a Work Order 9 min
  • SLAs and Priorities 5 min
  • Intro to Knowledge Base 7 min
  • Master Attributes 9 min
  • Asset Templates 11 min
  • Section 2
  • Customer Groups, Portfolios, and Teams 5 min
  • User Roles and Administration 11 min
  • Operations Manager / Area Manager - Basics Part I Survey
  • Goodbye to Operations Manager / Area Manager - Basics - Part I

About this course

Part One of a two-part course that covers the basic skills necessary to perform as a Corrigo Operations Manager / Area Manager. Whether new to this role, looking for a refresher, interested in adding a new feature that your company is not currently using, or reviewing best practices, this course covers it all. You can view this course at your own pace, start and stop as you wish, and skip around as necessary. However, if you wish to obtain a certificate of completion you must complete every lesson.

Curriculum58 min

  • Section 1
  • Welcome to Operations Manager / Area Manager - Basics - Part I
  • Life Cycle of a Work Order 9 min
  • SLAs and Priorities 5 min
  • Intro to Knowledge Base 7 min
  • Master Attributes 9 min
  • Asset Templates 11 min
  • Section 2
  • Customer Groups, Portfolios, and Teams 5 min
  • User Roles and Administration 11 min
  • Operations Manager / Area Manager - Basics Part I Survey
  • Goodbye to Operations Manager / Area Manager - Basics - Part I