HQO-ONB-200_Kickoff Preparation

HQO-ONB-200_Kickoff Preparation

HqO Onboarding Training

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About this course

Welcome to HqO!

This course will prepare you for a successful and productive project kickoff with the JLLT HqO project team. We use a collaborative approach and your partnership with us will  include data gathering, specific configurations and integrations, along with an overall program strategy unique to your business objectives in creating  a unique workplace experience for employees. We will help you establish and launch your branded HqO app in a timely manner while ensuring your expectations of excellence are exceeded.

 

Who should take this course?

This course is designed for new JLLT HqO customers, specifically the project sponsor, project manager/coordinator, business/data owners, and technical integration SMEs. If you expect to be involved in JLLT HqO deployment at your organization, this course is for you. 

 

We'll Cover:

  • HqO Intake Form
  • Customer Success Journey
  • In-App Branding

 

Curriculum15 min

  • Welcome to Kickoff Preparation
  • HqO Intake Form
  • HqO Intake Form
  • HqO Intake Form - Getting Started
  • Deployment Methodology Overview
  • Standard Project Timeline
  • Customer Journey Map: Onboarding Touchpoints
  • Customer Success Journey
  • Success Criteria
  • Identify Business Objectives
  • Measure Adoption Against Success Criteria
  • In-App Branding
  • Data Gathering
  • Home Screen
  • Primary and Secondary Colors
  • Utility Button Shapes
  • Utility Button Name, Icon, and Destination
  • Base Implementation Services
  • Knowledge Check
  • Survey
  • Goodbye

About this course

Welcome to HqO!

This course will prepare you for a successful and productive project kickoff with the JLLT HqO project team. We use a collaborative approach and your partnership with us will  include data gathering, specific configurations and integrations, along with an overall program strategy unique to your business objectives in creating  a unique workplace experience for employees. We will help you establish and launch your branded HqO app in a timely manner while ensuring your expectations of excellence are exceeded.

 

Who should take this course?

This course is designed for new JLLT HqO customers, specifically the project sponsor, project manager/coordinator, business/data owners, and technical integration SMEs. If you expect to be involved in JLLT HqO deployment at your organization, this course is for you. 

 

We'll Cover:

  • HqO Intake Form
  • Customer Success Journey
  • In-App Branding

 

Curriculum15 min

  • Welcome to Kickoff Preparation
  • HqO Intake Form
  • HqO Intake Form
  • HqO Intake Form - Getting Started
  • Deployment Methodology Overview
  • Standard Project Timeline
  • Customer Journey Map: Onboarding Touchpoints
  • Customer Success Journey
  • Success Criteria
  • Identify Business Objectives
  • Measure Adoption Against Success Criteria
  • In-App Branding
  • Data Gathering
  • Home Screen
  • Primary and Secondary Colors
  • Utility Button Shapes
  • Utility Button Name, Icon, and Destination
  • Base Implementation Services
  • Knowledge Check
  • Survey
  • Goodbye