Dispatcher / Coordinator / Customer Service Representative - Basics - Part II

Dispatcher / Coordinator / Customer Service Representative - Basics - Part II

Corrigo Enterprise Training

About this course

Part Two of a two-part course that covers the basic skills necessary to perform as a Corrigo Dispatcher / Coordinator / Customer Service Representative. Whether new to this role, looking for a refresher, interested in adding a new feature that your company is not currently using, or reviewing best practices, this course covers it all. You can view this course at your own pace, start and stop as you wish, and skip around as necessary. However, if you wish to obtain a certificate of completion you must complete every lesson.

Curriculum53 min

  • Welcome to Dispatcher / Coordinator / Customer Service Representative - Basics - Part II
  • Service Provider Administration 3 min
  • Specialty Dispatch List and Administration 9 min
  • PM/RM Administration 12 min
  • Procedures and Inspections 11 min
  • Reporting 9 min
  • Customer Portal 3.0 (CP3) 6 min
  • Dispatcher / Coordinator / Customer Service Representative - Basics - Part II Survey
  • Goodbye to Dispatcher / Coordinator / Customer Service Representative - Basics - Part II

About this course

Part Two of a two-part course that covers the basic skills necessary to perform as a Corrigo Dispatcher / Coordinator / Customer Service Representative. Whether new to this role, looking for a refresher, interested in adding a new feature that your company is not currently using, or reviewing best practices, this course covers it all. You can view this course at your own pace, start and stop as you wish, and skip around as necessary. However, if you wish to obtain a certificate of completion you must complete every lesson.

Curriculum53 min

  • Welcome to Dispatcher / Coordinator / Customer Service Representative - Basics - Part II
  • Service Provider Administration 3 min
  • Specialty Dispatch List and Administration 9 min
  • PM/RM Administration 12 min
  • Procedures and Inspections 11 min
  • Reporting 9 min
  • Customer Portal 3.0 (CP3) 6 min
  • Dispatcher / Coordinator / Customer Service Representative - Basics - Part II Survey
  • Goodbye to Dispatcher / Coordinator / Customer Service Representative - Basics - Part II