Dispatcher / Coordinator / Customer Service Representative - Advanced - Part II

Dispatcher / Coordinator / Customer Service Representative - Advanced - Part II

Corrigo Enterprise Training

About this course

Part Two of a two-part course that covers the advanced skills necessary to perform as a Corrigo Dispatcher / Coordinator / Customer Service Representative. Whether new to this role, looking for a refresher, interested in adding a new feature that your company is not currently using, or reviewing best practices, this course covers it all. You can view this course at your own pace, start and stop as you wish, and skip around as necessary. However, if you wish to obtain a certificate of completion you must complete every lesson.

Curriculum54 min

  • Welcome to Dispatcher / Coordinator / Customer Service Representative - Advanced - Part II
  • PM/RM Schedules (Advanced) 13 min
  • Advanced Reporting 18 min
  • Customer Portal 3.0 Administration (settings) 10 min
  • Asset Management 12 min
  • Customer Invoicing (Part 2 to come)
  • Turns Board/Configuration (to come)
  • Unit Status Board (to come)
  • Dispatcher / Coordinator / Customer Service Representative - Advanced - Part II Survey
  • Goodbye to Dispatcher / Coordinator / Customer Service Representative - Advanced - Part II

About this course

Part Two of a two-part course that covers the advanced skills necessary to perform as a Corrigo Dispatcher / Coordinator / Customer Service Representative. Whether new to this role, looking for a refresher, interested in adding a new feature that your company is not currently using, or reviewing best practices, this course covers it all. You can view this course at your own pace, start and stop as you wish, and skip around as necessary. However, if you wish to obtain a certificate of completion you must complete every lesson.

Curriculum54 min

  • Welcome to Dispatcher / Coordinator / Customer Service Representative - Advanced - Part II
  • PM/RM Schedules (Advanced) 13 min
  • Advanced Reporting 18 min
  • Customer Portal 3.0 Administration (settings) 10 min
  • Asset Management 12 min
  • Customer Invoicing (Part 2 to come)
  • Turns Board/Configuration (to come)
  • Unit Status Board (to come)
  • Dispatcher / Coordinator / Customer Service Representative - Advanced - Part II Survey
  • Goodbye to Dispatcher / Coordinator / Customer Service Representative - Advanced - Part II